Support

Refund and Dispute Policy

We offer a 30-day money-back guarantee on all our plans. If you're not satisfied with our service, please contact our support team within 30 days of your purchase for a full refund. For any disputes, please email our dedicated resolution team at disputes@yume.com.

Cancellation Policy

You can cancel your subscription at any time. Your service will continue until the end of your current billing period. To cancel, log into your account settings or contact our support team.

Legal and Export Restrictions

Yume complies with all applicable laws and regulations. Our service is available in most countries, but some features may be restricted in certain regions due to local laws. For specific information about restrictions in your area, please contact our support team.

Promotional Terms and Conditions

All promotions and discounts are subject to the following terms:

• Offers are valid for new customers only, unless otherwise stated.
• Discounts cannot be combined with other offers.
• We reserve the right to modify or cancel promotions at any time.
• Promotional pricing is valid for the specified period only and will revert to standard pricing thereafter.